Refund and Returns Policy

Last Updated: 2024

At Cyybot, we are committed to providing a positive experience for our users. This Refund and Returns Policy outlines the conditions under which refunds may be granted for our services. Please read this policy carefully before making any purchases.

1. Digital Products

Cyybot provides digital streaming automation services that are delivered immediately after purchase. Due to the nature of digital products, we generally do not offer refunds once the service has been activated or used.

2. Refund Eligibility

You may be eligible for a refund in the following circumstances:

• Technical Issues: If you encounter significant technical issues that prevent you from using the service and our support team is unable to resolve the problem within a reasonable time frame, you may request a refund.

• Service Not Delivered: If for any reason Cyybot fails to deliver the services as described or purchased, you may be eligible for a refund.

• Duplicate Payment: If you are mistakenly charged more than once for the same service, we will issue a refund for the duplicate payment.
  
  

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Change of Mind: Refunds are not granted for users who decide they no longer want the service after purchase.

• Violation of Terms: If your account is suspended or terminated due to a violation of our Terms and Conditions, you will not be eligible for a refund.
  

• Inactivity or Lack of Use: We do not issue refunds for the non-use of the service after purchase.
  
  

4. Requesting a Refund

To request a refund, please contact our support team within 14 days of your purchase. Provide detailed information about the issue, including proof of purchase and any relevant account information.

• Email: cyybotworld@gmail.com
• Phone: +256758224150
  We will review your request and notify you of the outcome within 7 business days.
  
  

5. Refund Processing

If your refund request is approved, we will process the refund to the original payment method used during purchase. Please note that it may take up to 10 business days for the refund to reflect in your account, depending on your payment provider.

6. Changes to This Policy

We reserve the right to modify or update this Refund and Returns Policy at any time. Any changes will be reflected on this page, and continued use of the service will signify your acceptance of any revised terms.

By using Cyybot, you acknowledge that you have read and agree to this Refund and Returns Policy.

This policy provides clear guidance on when refunds are available and the process to request one, ensuring fairness for both Cyybot and its users.